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- FAQ: Wagering
- Trackside OTB
|Arlington Park is proud to announce the launch of FastBet Mobile for the 2012 meet. FastBet Mobile gives you the ability to bet using your smartphone or tablet from anywhere on the Arlington Park grounds. |
Whether you are watching from along the rail, having a picnic in the Park area, scoping out the horses in the paddock, eating in one of our fine restaurants or hanging with friends in the outdoor seating areas, FastBet Mobile is available in the palm of your hand.
FastBet Mobile works on iPhones, Androids, BlackBerrys and iPads. Never wait in line again – wager what you want, when you want.
|WAGERING WITH FASTBET MOBILE|
|What is FastBet Mobile? FastBet Mobile, new for 2012, is a free internet based wagering system that allows guests to set up an account and wager on their smartphone or tablet from the comfort of their own seat.|
How do I use FastBet Mobile? Create an account independently on your phone following FastBet enrollment instructions or see a FastBet information specialist near the entrance gates or visit the Membership Services Center located on the second floor at Arlington Park.
Do I need a special application for my phone or mobile device? No, FastBet is a web based application and does not require a specific program to work. It is not necessary to download anything. You’ll just need the FastBet hyperlink for your web browser.
What wagers can be made using FastBet Mobile? FastBet offers the same wagering as if you were placing a bet with a teller. You can wager on any live races, as well as any simulcast races being offered at Arlington Park.
How do I get my money back if a horse scratches? Once the pool is official the system will credit your account. This can be checked by accessing the “Bet History” within your account.
Can I cancel my bet after it has been placed? Yes, bets can be cancelled using your mobile device or an SST before the race starts, within current Illinois Racing Board limits.
Can I use FastBet Mobile at home? No, FastBet Mobile can only be accessed via Arlington Park’s ‘Arlington FastBet’ Wi-Fi network.
How do I collect my winnings? Visit an SST to receive a voucher in the winning amount which you’ll then bring to a mutuel teller to cash out or simply head directly to a teller window.
Do I have to create an account each time I visit the track or does my account stay active? Once your account has been created, it will remain active. Money can be left in, withdrawn, or deposited at any time. There is no balance requirement in order to keep your account open.
Why was my bet dropped? You may have moved and changed signals, causing you to lose connection. Please stay still while wagering.
Why am I unable to get signal on my Smartphone or iPad in certain locations? Arlington has Wi-Fi hotspots throughout the grandstand area. To avoid losing signal, stay still while wagering and wait until your bet has been confirmed before changing locations.
Once Arlington’s season is over, where can I withdraw any money that is left in my account? Following our racing season, you can withdraw your balance at Arlington Trackside or any of our 10 OTB’s throughout Illinois. You may also continue to wager at our Arlington Park Trackside facility with FastBet.
IRS win procedure? Go to a mutuel teller to supply IRS information. That information can be associated with your account so that you only need to provide that information one time only.
Do I have the ability to change my PIN number? Yes we strongly recommend that you change it upon creating your account for security purposes. This can be done using a self service teller machine (SST)
What do I do if I forget my account or pin number? The Member Services Center located on the 2nd floor and information booths at Arlington Park can assist you with any account- related questions.