FAQs

FAQs

Straight from the horse’s mouth.

For FAQs on 2020 racing and Arlington’s COVID-19 response, click here.

Admissions

Seating

Food & Beverage

  • Can I bring a cake to celebrate an occasion?

    Thank you for choosing Arlington for your celebration!  You may bring a cake, but please consider the following:

    • Cakes are subject to our Carry-in/Cooler Fee for anything larger (in any dimension) than 11”x8”x7”
    • We do not allow metal knives ( which could be used as weapons), so please bring plastic or opt for cupcakes
    • Candles (or any kind of open flame) are prohibited
    • You may only consume cake in the approved picnicking areas.  We do NOT allow cakes (or any other outside food & beverage) inside our building, in our Reserved & Box Seats, or in any of our restaurants.  Picnicking is restricted to outdoors on our main (Apron) level only.

  • I have a dining reservation, what time do the restaurants open?

    The restaurants open when gates open.  Click here for gate opening times for the season.

  • I need gluten free options. What should I order?

    In Cobey’s Food Court try the Tacos, Elote, Tortilla Chips, Seasonal Fruit with Strawberry Yogurt, Cauliflower Pizza, or Gluten Free Grab & Go Box. For snacks try all, Cheese Cup, and popcorn.

    In the Cowboy Grille, try the Cowboy Nachos, Barbecue Cobb Salad, Chicken wings, all of the BBQ platters, as well as the sides Bourbon Bakes Beans, Creamy Coleslaw, Black pepper Fries,, Mexican Streetcorn and Sweet Tea Watermelon.

    In the Executive boxes, try the Garlic Parmesan Kettle Chips, Picnic Nachos, Shrimp Cocktail, and Sweet Tea Watermelon. For snacks try the popcorn cup and tub, and the French fries.

    In the Million Room, try the Truffle Fries, Mozzarella Caprese, Shrimp and Crab Louise Salad, House Lump Crab Cake. All of the large plates with steaks and the steak sides. For steak sauces try the Au Poivre, Steakhouse Butter, Bearnaise Sauce, and Bone For steak toppers try the caramelized foie gras, roasted garlic rosemary, roasted wild mushrooms, and garlic shrimp

    In the Terrace Café, try the Shrimp and Crab Salsa, Truffle Fries, Garlic Parmesan Kettle Chips, Shrimp Cocktail, Heirloom Tomato BLT Caprese, and watermelon salad.

  • Where am I allowed to bring in food?

    You can only bring in outside food into the General Admission areas and well as our designated picnic and canopy sections. No outside food or drinks are allowed in our Restaurants, Box and Reserved Seats, or inside the building.

Kids

  • Are there changing tables at the facility?

    Yes, in every men’s and women’s restrooms on the Apron level.

  • Can I bring in breast milk and where can I breast feed?

    Breast milk and baby food may both be carried in for no fee and are not subject to our regular restriction on glass containers.  We regret that we do not have a place to store or keep breast milk cold. We have a private space available for nursing mothers to feed or pumper in our Mother’s Room and Family Bathroom on the second level or in our First Aid area, located in the lowest (Paddock) level on the East/Grandstand side of the building.  Please ask an employee for directions to this area.

  • Is there a charge for my two year old?

    Two year-old children are free. We begin charging a Youth Rate for children when they reach 4 years old (it’s a standard $4/child charge) until they’re 17. At 18, they become Adult ticket holders.

Parking & Transportation

  • Is there a shuttle service from Chicago?

    No, there is no shuttle service to and from Chicago, but the Metra Pacific Northwest Line stops right at Arlington.

  • Is there RV parking?

    Yes. RVs can park in the free or preferred parking section but must park in designated lines and will take up two spots.

Wagering

General

  • Can I have/rent the wheelchairs for the day?

    Due to safety concerns, we do not rent out our wheelchairs or leave them with guests. The safety of our guests is our main concern, and if someone needs a wheelchair to do more than just make it to and from their seats, that person should likely have more permanent arrangements. We have a limited supply of wheelchairs, and there is enough need where we cannot rent out our inventory for the day.

  • What is the dress code?

    There is a dress code in the Governor’s Room and Suites (jeans, shorts, t-shirts, athletic shoes, or abbreviated attire will not be permitted) and also in the International Skyline Lounge and Million Room Restaurant (shorts, t-shirts, tattered or torn jeans, athletic shoes, or abbreviated attire will not be permitted).