FAQs

Straight from the horse’s mouth.

CLICK HERE FOR 2021 FAQs

Admissions

• Can I leave and come back in?
  
  

  There will be NO re-entry

• Can I use an expired General Admission Pass?
  
  

  No. Any General Admission tickets with a past years date will not be valid for the following season.

• How do I become a VIP and get early entry?
  
  

  There is NO early entry for the 2021 race season.

• I bought a table in the Million Room/Terrace Café/Picnic, Canopy Tables, do I need General Admission?
  
  

  No, all tickets in 2021 all include admissions. All you need is your Mobile ticket.

• Is the Million Room a private club?
  
  

  No, the Million Room Restaurant is open to the public but tickets must be purchused for the room in advance.

• Is there a charge for my two year old?
  
  

  Two year-old children are free. We begin charging for children when they reach 4 years old. The age of 4 and up is same pricing.

• When do Tickets go on sale?
  
  

  Ticket sale schedule is as follows:

  April 30th – May 29th: On Sale April 15th at noon

  June 3rd – June 26th: June On Sale May 12th at noon

  July 2nd – July 31st: On Sale June 9th at noon

  August 1st – August 28th: On Sale July 7th at noon

  September 4th – September 25th: On Sale August 11th at noon

  Premium Days will not be sold in advance of the sale release dates above.

Seating

• Can I smoke in the box seats?
  
  

  No, there are designated smoking areas throughout the facility that you can smoke by.

• How many people does my canopy table hold?
  
  

  4 people.

• How many people does my picnic table hold?
  
  

  4 People.

• If I have extra people coming to the picnic/canopy tables, can they pull up a chair/bring extra chairs?
  
  

  No, you must purchase extra tables based on the size of your party. No extra seat accommodations will be made or allowed.

Food & Beverage

• Can I bring a cake to celebrate an occasion?

  No outside food or beverage will be allowed inside Arlington Park in 2021.

• I have a dining reservation, what time do the restaurants open?
  
  

  The restaurants open when gates open.

• Where am I allowed to bring in food?
  
  

  No outside food or beverage will be allowed inside Arlington Park in 2021.

Kids

• Are there changing tables at the facility?
  
  

  Yes, in every men’s and women’s restrooms on the Apron level.

• Can I bring in breast milk and where can I breast feed?
  
  

  Breast milk and baby food may both be carried in for no fee and are not subject to our regular restriction on glass containers.  We regret that we do not have a place to store or keep breast milk cold. We have a private space available for nursing mothers to feed or pumper in our Mother’s Room and Family Bathroom on the second level or in our First Aid area, located in the lowest (Paddock) level on the East/Grandstand side of the building.  Please ask an employee for directions to this area.

• Is there a charge for my two year old?
  
  

  Two year-old children are free. We begin charging for children when they reach 4 years old. The age of 4 and up is same pricing.

Parking & Transportation

• Is there a shuttle service from Chicago?
  
  

  No, there is no shuttle service to and from Chicago, but the Metra Pacific Northwest Line stops right at Arlington.

• Is there RV parking?
  
  

  Yes. RVs can park in the free or preferred parking section but must park in designated lines and will take up two spots.

Wagering

• Can I bet with my credit card?
  
  

  No, you must have cash or a voucher to place any wagers.

• How old do I have to be to make a bet?
  
  

  You must be 18 years of age or older to place a wager.

• I bet on the Kentucky Derby at Arlington, but didn’t cash my ticket. What do I do?

  You can bring your winning Derby bet made at Arlington to any Arlington OTB or Arlington International Racecourse to cash at any time until November 2019.

• What is the minimum bet?
  
  

  The minimum bet varies by pool type and jurisdiction. On Arlington races the minimums are: $2 Win / Place / Show, $1 Daily Double / Exacta, 50¢ Trifecta / Pick-3 / Pick-4 / Pick-5, 20¢ Jackpot Pick-6 / Jackpot High-5, 10¢ Superfecta.

General

• Can I have/rent the wheelchairs for the day?
  
  

  Due to COVID-19 protocols, Arlington will not provide wheelchair service.

• What is the dress code?
  
  

  There is a dress code in the Governor’s Room, Suites, Turf Club and Million Room Restaurant (shorts, t-shirts, tattered or torn jeans, athletic shoes, or abbreviated attire will not be permitted).