Q: I can’t attend Derby Day at Arlington on September 5th, can I get a refund?
A: Yes, guests can request a refund by June 1st and all refunds will be applied within 10-15 business days. Click here to request a refund.  For Group Bookings, please call 847-385-7550.

Q: I booked a Group Event for Derby Day on May 2nd, does it transfer over to September 5th.
A: Yes, the group venue and ticketing will all be valid for September 5th.

Q: Why are the Chicagoland Pet Expo, Binny’s Wine Expo, and Easter Egg Hunt & Breakfast with the Easter Bunny cancelled?
A: Illinois Governor Pritzker addressed the state at 5PM CT March 12th, and provided additional guidelines and regulations to the state’s response to COVID-19. Among the recommendations included the mandate to cancel or postpone any events that exceed 250 attendees until May 1st. Honoring the Governor’s recommendations, effective immediately, the Chicagoland Pet Expo (March 20-22), Binny’s Wine Expo (April 4), and the Easter Egg Hunt & Breakfast with the Easter Bunny (April 11) are cancelled.

Q: I purchased a ticket to Binny’s Wine Expo and/or the Easter Egg Hunt and/or Breakfast with the Easter Bunny, will I be getting a refund?
A: Yes, your refund will be automatically processed within 10-15 business days.

Q: When is Arlington’s Opening Day?
A: The situation remains fluid, more details will be provided on www.arlingtonpark.com/news  and Arlington’s social media platforms as soon as more information is available.